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Date/Time: Sun, 05 May 2024 17:07:01 +0000



Post From: Problem loading certain ES weekly options, using IB

[2019-05-15 03:09:21]
Sierra Chart Engineering - Posts: 104368
We definitively cannot help with any of this. And we are going to remove support for searching for options from Interactive Brokers. We completely wasted our time with that TWS garbage.


Another issue: if I go to the IB platform and if I place a buy limit order for, say, the weekly ES Put 2785 expiring 2019-05-17 (class EW3), Sierra Chart can "see" the order, but it thinks it's for a different contract! Sierra chart sees the order as a buy limit order for the ES-FOP-20190621-2820-P-GLOBEX-50-USD contract, which is something completely different!
See how bad TWS is! This really exemplifies our complaints about IB.

2. That particular time and time zone as part of the expiration date is exactly what Interactive Brokers is providing for the expiration date. You can see how silly this is.

For proper options data, use the Sierra Chart Exchange Data Feed options data. You are already a subscriber. Refer to the section here for instructions:
Sierra Chart Exchange Data Feed: Futures Options

For futures options trading, use this particular service:
Sierra Chart / Trading Technologies Futures Order Routing Service

We still have to complete conformance with TT on this, but we are hoping to get that done this week or next.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-05-15 03:18:11