Support Board

Date/Time: Mon, 06 May 2024 19:35:36 +0000

Post From: US equities charts

[2019-04-26 14:17:26] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
On the account you posted this message with we see no subscription to the Sierra Chart Exchange Data Feed. Nevertheless you will get a chart for SPY but it will not update in real time. If not, follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing