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Direct MessagesDate/Time: Mon, 29 Apr 2024 05:09:17 +0000
Post From: Disconnections
| [2019-04-25 10:03:29] |
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This is what we see: Rithmic Trading | Message from server: Server Alert: Intraday History Connection - Heartbeat has been quiet for 40.719 seconds. | 2019-04-23 08:11:58 Rithmic Trading | Message from server: Server Alert: Intraday History Connection - Heartbeat has been quiet for 40.651 seconds. | 2019-04-23 08:37:46 Rithmic Trading | Message from server: Server Alert: Intraday History Connection - Heartbeat has been quiet for 40.718 seconds. | 2019-04-23 08:55:52 Rithmic Trading | Message from server: Server Alert: PnL Connection - Heartbeat has been quiet for 40.735 seconds. | 2019-04-23 09:05:16 Rithmic Trading | Message from server: Deleting API object. | 2019-04-23 09:05:16 Rithmic Trading | Message from server: Server Alert: Intraday History Connection - Heartbeat has been quiet for 40.718 seconds. | 2019-04-23 09:05:16 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Closed | 2019-04-23 09:05:16 Rithmic Trading | Message from server: Server Alert: PnL Connection Closed | 2019-04-23 09:05:16 Rithmic Trading | Message from server: Server Alert: Trading System Connection Closed | 2019-04-23 09:05:16 Rithmic Trading | Message from server: Server Alert: Market Data Connection Closed | 2019-04-23 09:05:16 DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-04-23 09:05:16 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-04-23 09:05:16 DTC Client socket (1) | Closed. | 2019-04-23 09:05:16 Connection to the external service has been lost. | 2019-04-23 09:05:16 We intend to work on the new Rithmic Websocket API but we will only be supporting trading and not the market data from Rithmic. You will need to use the Sierra Chart Exchange Data Feed in that case. We do believe this combination is going to solve the problem. We are not sure when this will be out though. Right now we have no solution at all for this other than what we recommended above. One thing we can tell you, is that the Sierra Chart order routing service, and the Sierra Chart Exchange Data Feed is so vastly superior to the current configuration Sierra Chart has to Rithmic. The interface Sierra Chart use the Rithmic is substandard. To us it is a hack. We completed the set up of two new servers for for the order routing service, one directly in the CME Aurora data center and another one in the Equinix Cermak data center. This is very reliable connectivity. And we are also doing further work with our exchange data feed to improve that offering pricewise and the connectivity to add redundancy. This will be out in about couple of months. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-25 10:09:43
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