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Date/Time: Mon, 06 May 2024 06:47:16 +0000



Post From: Real Time Data not updating

[2019-04-25 07:05:43]
Sierra Chart Engineering - Posts: 104368
This is the same error message that we gave TT. Either you or your broker needs to contact TT and give them the account identifier and have them resolve this.

This is a TT error:
Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing