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Post From: Real Time Data not updating

[2019-04-25 05:27:05] Link To Thread - Link To Post [Go To First Post]
User255315 - Posts: 127
Hi SC I changed the servers to 2 and 4 respectively and these are the trade service log messages: TradeActivity files query time: 0.032856 seconds. \| 2019-04-25 06:24:26 TradeActivity files query time: 0.017873 seconds. \| 2019-04-25 06:24:26 SC Futures Order Routing/Data \| Requesting trade accounts from server. \| 2019-04-25 06:24:33 SC Futures Order Routing/Data \| Performing query for order fills start date- time for account SierraTesting. \| 2019-04-25 06:24:33 SC Futures Order Routing/Data \| Performing query for historical account balances for account SierraTesting. \| 2019-04-25 06:24:33 SC Futures Order Routing/Data \| Received 1 accounts from service. \| 2019-04-25 06:24:33 TradeActivity files query time: 0.036914 seconds. \| 2019-04-25 06:24:33 TradeActivity files query time: 0.029079 seconds. \| 2019-04-25 06:24:33 SC Futures Order Routing/Data \| Requesting historical order fills for account SierraTesting. Start Date-Time UTC: 2018-10-21 05:24:33 \| 2019-04-25 06:24:33 TradeActivity files query time: 0.027663 seconds. \| 2019-04-25 06:24:33 SC Futures Order Routing/Data \| Requesting historical account balances for account SierraTesting. Start date-time UTC: 2018-10-21 05:24:33 \| 2019-04-25 06:24:33 SC Futures Order Routing/Data \| Received 0 order fills for account: SierraTesting. Inserting the ones that do not exist. \| 2019-04-25 06:24:33 SC Futures Order Routing/Data \| Received 0 historical account balance updates for account: SierraTesting. Inserting the ones that do not exist. \| 2019-04-25 06:24:33 TradeActivity files query time: 0.022739 seconds. \| 2019-04-25 06:24:34 SC Futures Order Routing/Data \| Requesting Trade Positions data. \| 2019-04-25 06:24:38 SC Futures Order Routing/Data \| No Trade Positions reported by DTC Server. Clearing existing Trade Positions. \| Symbol: (unset) \| TradeAccount: (unset) \| 2019-04-25 06:24:38 SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57453. Service Order ID: 5151. Symbol: CLM19_FUT_NYMEX \| 2019-04-25 06:24:44 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57454. Service Order ID: 5152. Symbol: CLM19_FUT_NYMEX \| 2019-04-25 06:25:06 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57455. Service Order ID: 5153. Symbol: CLM19_FUT_NYMEX \| 2019-04-25 06:25:11 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57456. Service Order ID: 5154. Symbol: CLM19_FUT_NYMEX \| 2019-04-25 06:25:30 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57457. Service Order ID: 5155. Symbol: CLM19_FUT_NYMEX \| 2019-04-25 06:25:34 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57458. Service Order ID: 5156. Symbol: CLM19_FUT_NYMEX \| 2019-04-25 06:25:41 * Waiting for you to resolve this.