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Date/Time: Sun, 05 May 2024 22:25:12 +0000



Post From: Real Time Data not updating

[2019-04-24 18:09:26]
Sierra Chart Engineering - Posts: 104368
We have provided your broker/clearing firm the information from TT but we understand there still is a problem.

We want you to set the Primary server to Server 2 and the Backup server to Server 4. Submitted order again and then provide us the full rejection message from the trade service log:
Support Board Posting Information: Providing Lines From Trade Service Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing