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Date/Time: Mon, 06 May 2024 04:47:08 +0000



Post From: freezing charts

[2019-04-24 14:59:15]
User276793 - Posts: 47
Sierra charts is printing a different number than other platforms even than interactive brokers where the data is coming from!!!

*** I have attached a file of a 5 min chart of june Crud oil from Interactive brokers, Sierra charts, trade station and Think or swim. All are the same except for sierra charts.

I have delay in the chart where the countdown timer will stop then jump several seconds sometimes 10-30 seconds, but usually 4 to 5 seconds. Interactive broker the data source is not doing this.
My other platforms are not doing this.
Even if I run only Interactive and Sierra charts, I still have this problem.

Some are worse than others for example my oil charts only skip 1-4 seconds. gold, up to 8 seconds. copper 20 -40 seconds regularly!

As a result my sierra charts end up looking dissimilar to other charts charting platforms.

This is not the computer I have this custom built for my trading business by phoenix trading computers with I7 core full solid state drive and 16g ram . I got 340 MBPS DL speed.

It must be something to do with my Sierra charts platform perhaps a glitch has formed?

Is there a way of running a diagnostic or repair tool?

I even reduced worn to a handful of chartbooks and still same problem.

I have been using this program for a long time and only recognized this some months ago. I do not think it was present before?

I have tried running with virus software off and no difference.

CPU usage is 11 % running all chartbooks and 2 instances
Any ideas?
attachmentSierra charts oil 5 min exp.docx - Attached On 2019-04-24 14:11:17 UTC - Size: 248.18 KB - 273 views
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