Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 04 May 2024 14:27:29 +0000
Post From: disconnects
| [2019-04-23 18:20:39] |
| |
|
This is what we see: Chart (F.US.CLEM19) | Jumping over Chartbook file unknown field. | 2019-04-23 08:08:37 *
The above message is not related.CQG WebSocket | Timeout waiting for pong message from server. | 2019-04-23 11:09:18
This indicates why there was a reconnection.CQG WebAPI | WebSocket closed. | 2019-04-23 11:09:18 Connection to the external service has been lost. | 2019-04-23 11:09:18 CQG WebAPI | Sending Web API Logoff message. | 2019-04-23 11:09:18 We want you to update to the current version following these instructions to see if that helps. : Software Download: Fast Update Also refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-23 18:21:04
|