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Date/Time: Mon, 29 Apr 2024 05:02:16 +0000



Post From: Profile settings after update

[2019-04-23 09:23:40]
Sierra Chart Engineering - Posts: 104368
Hi, the version i had was probably around 1 year old. I pressed help > download current version and all my profiles where completely different and my composite profile was gone completely.
We want to test the original Chartbook you had before the update. It will exist as a backup. Refer to:

Chartbooks (Workspaces): Accessing a Backup Chartbook File

Attach it here following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-23 09:23:54