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Direct MessagesDate/Time: Sat, 04 May 2024 14:32:46 +0000
Post From: Bracket Orders not working right
| [2019-04-21 20:43:13] |
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It is possible the child orders could get rejected but in that case, they would not stay present and at 0 unless there was a problem with the order status of them but really this must be an external trading service issue. Thinking about this, there could be a scenario where the child orders are sent to the external service which in this case is Transact and then those orders are not acknowledged and the Status of them is Order Sent and then you try to cancel them but you cannot because there is no service order ID yet because there is an acknowledgment pending. So actually we can think of a scenario where this is true but this is an external service issue which we have no control over whatsoever. There is nothing we can do about it from our side. When you have the issue contact Transact instead. We cannot help with it. No need for screenshots. We cannot help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-21 20:45:30
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