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Direct MessagesDate/Time: Sat, 20 Apr 2024 16:24:44 +0000
Post From: Simulated Futures Trading Service
| [2019-04-15 11:28:07] |
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We apologize for the delay. We reset the password on your account so that we could directly test your account so we could not delay this any further. The new password has been sent to your email address. We could access the real-time data without a problem. So at this point we want you to perform a Full Reset of the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Be sure to reconnect to the data feed as explained. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |