Support Board

Date/Time: Mon, 29 Apr 2024 09:42:03 +0000

Post From: Chart not updating properly.

[2019-04-11 12:31:27] Link To Thread - Link To Post [Go To First Post]
User725605 - Posts: 60
Gold - Symbol F.US.GCEM19 upon opening shows missing data from the time that I closed the previous session. This error shows on all my time frames for the GOLD ONLY. All other symbols have filled in the missing data since the last session was closed. This is NOT a data provider issue, (CQGWEBAPI,)as my trading partner who has the exact same charts, operating in his copy of Sierra Charts has no issue. I checked all my chart settings against my partner's chart setting and all were the same. I tried refreshing chart, deleting and creating a new chart, re-booting the program, and re-booting my computer - all of this did not solve this issue. Please advise.