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Date/Time: Mon, 07 Jul 2025 01:39:14 +0000



Post From: MY DATA IS NOT REFRESHING AND HAVE CHECKED EVERY POSS SOLUTION

[2019-04-10 03:18:11]
Sierra Chart Engineering - Posts: 104368
Yes it does sound like an Interactive Brokers market data subscription issue. Refer to:
Interactive Brokers Trading Service: Market Data Not Subscribed Through Interactive Brokers

However, we really should look at the Message Log to confirm this. Provide that by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-10 03:18:30