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Date/Time: Sun, 05 May 2024 08:29:55 +0000



Post From: Connectivity from SC to DTN is abending

[2019-04-08 18:49:27]
Sierra Chart Engineering - Posts: 104368
The issue is not with DTN. Our data provider Barchart is having some Internet connectivity issues. We do use their network for our servers. They have been informed about it, and they said they are urgently taking care of this.

We do not want to go into details, but we are going to mitigate this problem by using a different provider soon with redundancy. This is something we have been actively working on.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-08 18:50:01