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Date/Time: Sat, 20 Apr 2024 06:07:48 +0000



Post From: Order Routing / Execution

[2019-04-03 17:19:42]
Sierra Chart Engineering - Posts: 104368
1. We will be finishing with this, we expect next week. Part of the delay has to do with there are some users on old versions of Sierra Chart and they are not updating and so we have to make special accommodation for them. Maybe we should just force them to update but we are not going to do that.

2.
Can anybody point me in the right direction to understand how I might compare using the Sierra Service for orders vs keeping my current service with Tradovate via Phillip Capital?
Not sure we understand the question. Server-side bracket orders are supported with the Sierra Chart order routing service.

3. We will try to get this done in the next 30 days. There is not automatic failover but the likelihood of a problem is very low. You would have to manually change servers and the reason for that is because if you have any working server-side bracket orders those are managed on the specific server they were sent to. But we can always add an option for automatic reconnection to a different server if there is a failure connecting to a particular server. That is not a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-03 17:22:24