Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Mon, 29 Apr 2024 07:52:47 +0000
Post From: Quantity Distribution from Parent Order to Multiple Attached Orders in ACSIL
| [2019-03-30 08:21:28] |
| |
|
This is not a fair comment for several reasons. Our documentation is absolutely superb. You require detailed programming level support which does have an associated cost. Anyone who agrees with you is simply not aware of the facts. You have an unpaid account with 100 posts on it. At this point in time you have consumed hundreds of dollars of unpaid support. So here we are providing excellent support for free and excellent documentation, and when the user is bothering us with an unclear question, that takes away time from our development, then we are met up with this kind of response. Why should we even bother helping. There is no point with us even providing further help. For an answer, please put 25 USD on your account and let us know when that is done. And furthermore, when you say something like "it does not work". What are we supposed to do with this? Answering questions like this, requires us to review the code, test the code, debug the code, understand what you want to do, and then finally provide an answer. This takes time and has an associated cost. And more importantly it takes time away from the development for our entire user base. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-30 08:22:21
|