Support Board
Date/Time: Sun, 06 Jul 2025 20:19:07 +0000
Post From: Chart data stopped on 27March2019
| [2019-03-29 17:20:58] |
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What we want you to do is set Global Settings >> Data/Trade Service Settings >> Service to "SC Data-All Services". After that make sure the charts are set to use the correct symbols: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols For example in the case of futures contracts, the year part is two digits. Now, the charts are not going to update in real time. Did you require real-time futures data? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |