Support Board

Date/Time: Wed, 08 May 2024 15:22:10 +0000

Post From: Announcement: New Sierra Chart Real-Time Futures Data Feed (CME, CBOT, NYMEX, COMEX data)

[2013-11-20 23:15:58] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The link to one of our servers that receives the CME data feed has been changed, to hopefully a more reliable one, and we are going to see if this resolves the problem with the packet loss from this moment forward. Will monitor and make a posting tomorrow about this. Today the market was very active and there was significant packet loss. We are going to solve this problem. We are hoping to get the EUREX data out before the end of the year, but we cannot make a promise about that. Currently the furthest out we are recording 6E futures contract data is: 6EZ5 We could go further out, assuming the CME symbol listings have further out symbols. But we are hesitant to go too far out because in order to keep everything optimal and of the best performance we do not want to track too many symbols. Although we may be able to with some further improvements. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing