Support Board

Date/Time: Fri, 26 Apr 2024 12:23:59 +0000

Post From: Remove non-existing trade in Trade Activity Log

[2019-03-15 08:43:59] Link To Thread - Link To Post [Go To First Post]
johnnykf88 - Posts: 17
hi Support, i have entered a trade (Long position) with working orders (1 stop & 1 profit target orders). Then there was a disruption to my computer connection in the middle of the trade, and when resumed the following situation found: 1. during disconnection, one of the working orders hit, so the actual position was closed actually. 2. i didn't notice the actual position. when connection resumed, i adjusted the working orders until the position was "closed" in the chart. i think this has triggered the update, as a result, it showed a new Short position in both chart and the Trade activity Log. 3. when i checked my broker interface (IB), the initial Long position was actually closed during my disconnection, then no new trade happened. 4. Search through the support board, i followed some suggestion and unchecked Trade --> Use Fill Calculated Positions-Global. The line of short position disappeared in the chart. 5. however the non-existing open position (a short trade) is still there in the Trade Activity Log. Could you tell what to do in order to remove this non-existent opened trade in the Trade Activity Log? i want to keep the previous records of trades in this month. Thanks.