Support Board
Date/Time: Sun, 06 Jul 2025 06:20:52 +0000
Post From: DATA ISSUES WITH RITHMIC AND TOP STEP TRADER USING SIERRA
| [2019-03-14 00:03:32] |
| User40526 - Posts: 166 |
|
At the suggestion of Top Step, I switched from CTS to Rithmic for data today, due to the latency issues between CTS and SC. I now have massive data issues with the Rithmic feed. Price for crude on various charts range from 57.05 (which is correct) to 5485.99. Some intraday charts have correct data for a month back and then jump to the 5500's which, of course, compresses the entire price to a pencil line. Some charts will not update past a week ago, for the same symbol that is updated to the current date on another chart (intraday charts). I have compressed data beyond 30 days ago due to the huge file size switching from CTS to Rithmic. I have done delete and re download several times. I have look at the Global Settings, Symbol settings for the correct tick size. I don't know what else to do. Please advise. Thank you |