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Date/Time: Sat, 18 May 2024 20:43:32 +0000



Post From: Trade Service Error messages

[2019-03-08 23:01:30]
Sierra Chart Engineering - Posts: 104368
This ability is not active, as far as I understand
Clearly this is not the case.

. Furthermore, my provider of these studies says he does not have this issue on his own Sierra Chart system with the exact same chartbook and that in his opinion the issue is localized to my Sierra installation, and he recommended I reach out to you.
If this is what they actually said, this is completely beyond belief. How can they say such a thing like this. They know very well what their system is doing. It is clearly trying to send orders.

Also you can see the specific error message in the Trade >> Trade Service Log.

This is their responsibility to help you. We cannot.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-03-08 23:01:53