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Date/Time: Wed, 15 May 2024 06:14:08 +0000



Post From: CQG connection

[2019-03-06 17:07:55]
Sierra Chart Engineering - Posts: 104368
Why there exists this level of incompetency either on the clearing firm side or on CQG side is totally beyond us.

Go back to them, let them know the error message you are getting and let them solve the problem. This should not be coming back to us. There needs to be proper competency on the side of those people.

Clearly there is not.

Have them refer to:
CQG Trading Platform Service: CQG Account Requirements

It is a joke, we even have to link to this section.

And for the record we also strongly disagree, that Sierra Chart has to be enabled on the CQG side to even connect to CQG.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-03-06 17:08:46