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Date/Time: Thu, 02 May 2024 03:41:30 +0000



Post From: CTS- TST account field missing

[2013-11-18 17:20:58]
Sierra Chart Engineering - Posts: 104368
If you update the latest version, the bandwidth used by the CTS T4 connection is less because market depth updates are not started unless they need to be and the number of depth levels is reduced to 5, assuming market depth updates are started.

We do not need any logs. CTS is aware of the issue. One suggestion we have for them is to use one connection for market data and another connection for orders.

One solution for now is to use our own CME data feed. The instructions can be found here:
http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing