Support Board

Date/Time: Sat, 18 May 2024 18:26:37 +0000

Post From: over symbol limit

[2019-02-21 10:36:18] Link To Thread - Link To Post [Go To First Post]
User12089 - Posts: 350
I have made some progress with the investigation on my side - problem solved (however there may be some food for thought) I have chart books with gazzilion of charts but still for a very small number of unique symbols - I connected the new SC instance to the SC Data Feed (only) ie not IB data feed with SC Data support and loaded my chart books still with the old IB symbols. Naturally no data has been downloaded/received that way (and hence the subscription number should have been zero) then I started updating the charts one by one with the SC Data Feed symbols and at some point I ran into the "over the symbol limit" error message when after your suggestion I looked at ST: it was ST:300 - shocking because even though there are gazzilion charts (probably close to 300 ....) I still had about 5 unique symbols then I restarted SC and reloaded the chartbooks now all having the Symbols for the SC Data Feed (not IB) - and ST:5 which is inline with my expectations so problem solved on my side but it may be useful for you to look into the root cause