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Date/Time: Fri, 19 Apr 2024 04:35:46 +0000



Post From: SierraChart Data with Execution Through Gain Capital

[2019-02-16 03:28:25]
Sierra Chart Engineering - Posts: 104368
What if my broker didn't provide any data, or provided crappy data like Interactive Brokers does? Then I simply wouldn't be able to use SierraChart?
We are not understanding this.

Understand that your request is an uncommon request.

Sierra Chart has capabilities far beyond these other programs mentioned and can do what you want, but it is just necessary to set up the symbol settings. If it is one or two, we could do that but it sounds like it would be more.

This is not something we are going to do ourselves for gain capital. We would be happy to do that with our new order routing service because that is where our time is going to be invested going forward:
Sierra Chart / Trading Technologies Futures Order Routing Service

The page says this:
This new order routing solution is meant to evolve over time to be the very best and lowest cost futures trading solution for the Sierra Chart user base. It allows us to provide a high level of support and reliability to our customer base. So that you have a consistently and trouble-free and reliable trading experience along with trade statistics reporting.

Over time this is meant to be an alternative or replacement for other supported trading gateways like Rithmic, CQG, CTS, Gain Capital, Interactive Brokers. It is the intent that it will be cost competitive with other services as we build up the number of users. For example, we will be able to provide more simultaneous symbol subscriptions and a more cost-effective price for the data feed later this year, at the very least for the CME.

It allows Sierra Chart development to focus on one solution and making it the best solution rather than spreading our resources thinly among multiple solutions and each of those other multiple solutions being less than the best. And it also allows Sierra Chart development to focus more on the development of Sierra Chart itself rather than chasing all of these other external services and their problems every single day.

So we would be happy to set up the necessary symbol mappings required for that service and also those symbols would be fully tradable as well.


Here is the documentation for symbol settings:
Global Symbol Settings

And refer to:
https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#AccessingMarketDataFromOtherInstancesOfSierra%20Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-16 03:29:22