Support Board

Date/Time: Sun, 28 Apr 2024 06:09:56 +0000

Post From: SC Data Feed

[2019-02-14 16:16:53] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant message: CQG FIX: Received a Logout message. Text = Trader is not enabled to use FIX Connection. Contact your FCM. \| 2019-02-14 06:52:53 Refer to the common error messages section here: CQG Trading Platform Service: Common Error Messages The easiest solution is going to be to set Global Settings >> Data/Trade Service Settings >> Service to "CQG Web API". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-14 16:17:33