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Date/Time: Thu, 02 May 2024 03:14:36 +0000



Post From: Historical Daily/ Intraday data

[2019-02-14 00:23:05]
User495158 - Posts: 106
Hello!

I have reviewed the message log and I found the following error:

CQG WebAPI | Market data subscription for F.US.DBH19 was unsuccessful. Text: Real-time data for instrument F.US.DB (corresponding to ID = 16) are not allowed. | 2019-02-14 01:14:50
Symbol Error - F.US.DBH19 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.DB (corresponding to ID = 16) are not allowed. | 2019-02-14 01:14:50
CQG WebAPI | Market data subscription for F.US.DSXH19 was unsuccessful. Text: Real-time data for instrument F.US.DSX (corresponding to ID = 17) are not allowed. | 2019-02-14 01:14:50
Symbol Error - F.US.DSXH19 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.DSX (corresponding to ID = 17) are not allowed. | 2019-02-14 01:14:50
CQG WebAPI | Market data subscription for F.US.FBTPH19 was unsuccessful. Text: Real-time data for instrument F.US.FBTP (corresponding to ID = 18) are not allowed. | 2019-02-14 01:14:50
Symbol Error - F.US.FBTPH19 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.FBTP (corresponding to ID = 18) are not allowed. | 2019-02-14 01:14:50
CQG WebAPI | Market data subscription for F.US.QGAH19 was unsuccessful. Text: Real-time data for instrument F.US.QGA (corresponding to ID = 19) are not allowed. | 2019-02-14 01:14:50
Symbol Error - F.US.QGAH19 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.QGA (corresponding to ID = 19) are not allowed. | 2019-02-14 01:14:50

I don't need real-time data for these symbols, only historical daily and intraday data. This should be provided by Sierra Chart Historical Data Service according to the documentation.

For these symbols I use only historical daily charts and I have disabled "allow real-time updating of historical chart". Still, the error reappears each time I open my chartbook.

How can I resolve this?

Thanks