Login Page - Create Account

Support Board


Date/Time: Wed, 08 May 2024 06:57:23 +0000



Post From: The Bid and Ask Price in the chart header is not correct and does not change.

[2019-02-13 12:32:21]
trader2017 - Posts: 91
I thought it was working when I looked at it overnight because the bid and ask changed, but now it is not updating with the correct information. I disconnected and reconnected the data feed and it updated the bid and ask to the correct value but then did not keep updating and stayed the same numbers. Also, it stopped updated everything at 7:15 so I reconnected and it updated the chart but the ask and bid stays the same again.

Right now it coincidentally looks correct Close 49.97 Ask 49.98 Bid 49.95 but I think as soon as the close changes the Ask and Bid will not update, I’ll write again to let you know if it keeps happening after the open.