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Date/Time: Tue, 07 May 2024 16:07:16 +0000



Post From: Bid-Ask Volume Data Error

[2019-02-08 20:40:23]
Sierra Chart Engineering - Posts: 104368
Okay we will let Gain Capital know. But it is interesting that apparently the encoder they are using does not even have a website any longer.

There might be something on your side causing the problem but we find that very hard to believe but it also is quite unusual you are the only one affected which seems to imply that the issue could be on your side but as we said that is very hard for us to believe. It is not something we normally see.

Our offer still remains open where we can give you at least one month free for the Sierra Chart exchange data feed aside from the exchange fees. And we will extend this offer to two months for 20 symbols.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing