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Date/Time: Tue, 07 May 2024 23:23:02 +0000



Post From: Bid-Ask Volume Data Error

[2019-02-07 16:34:03]
Sierra Chart Engineering - Posts: 104368
This is our conclusion:
It seems it is a server error representing the FAST data.

We can send the information we have to gain capital but it is highly doubtful they will do anything. This is incredibly complex stuff, and they are using an encoder from http://OpenFAST.org/

So in other words, the problem is not solvable by us unless we have made some mistake that we did not recognize but we can only spend so much time looking into this. We don't think there would be any solution from the Gain Capital side either.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2019-02-08 20:34:09