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Date/Time: Sun, 19 May 2024 02:02:38 +0000



Post From: data not coming up on chart

[2019-02-06 21:01:59]
Sierra Chart Engineering - Posts: 104368
It is extremely obvious to us what is happening. And this is why you only notice it sometimes.

In this chart:
http://www.sierrachart.com/image.php?Image=1549449144729.png

You have altered the scale from default. Simply select Chart >> Reset Scales to restore it back to normal. If that does not restore it to normal, it means it is not using an Automatic Scale Range.

We do not need to see any Message Log and there is definitively not a need to re-download any data. All of that is irrelevant.

In the next release we will clear Interactive Scale Range and Interactive Scale Move adjustments, when the symbol changes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-06 21:09:10