Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 23:42:37 +0000



Post From: data not coming up on chart

[2019-02-06 10:34:47]
arruga - Posts: 249
Hi
I think it's difficult to schedule a remote session because the problem happens at random.
I just happened again, after a couple of days with no issues.
I've cleared the log window and conducted two operations: 1) delete and download data; 2) reset scales.
This is what I noticed: first the chart appears empty, and I notice the price values are relevant for the prior symbol I was looking at, i.e. QM (oil),. When I zoom out and move the chart to the relevant price range for this symbol (M6A), I can see the data there, but I notice all price and drawings collapsed into a very tight vertical price range.
Here the chart:
http://www.sierrachart.com/image.php?Image=1549449144729.png

Here the log after those two operations:
(Message Log Removed)
-------------
Anything you can see there?
Date Time Of Last Edit: 2019-02-06 21:02:19