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Direct MessagesDate/Time: Sun, 19 May 2024 01:42:12 +0000
Post From: data not coming up on chart
| [2019-01-31 20:50:36] |
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We now tested the symbol settings file you provided and did not notice any symbol mapping problems and also do not see that from the Message Log either. In regards to this chart: http://www.sierrachart.com/image.php?Image=1548840838647.png Select Chart >> Reset Scales. And disable this option: Chart Settings: Show Chart Drawings For Different Symbols (Chart >> Chart Settings >> Chart Drawings menu) If there still is a problem it is not clear to us why. In that case just re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Also not totally sure what you mean by this: Every time i change symbol on my quoteboard, this one hourly chart goes dead, and doesn't load data.
However, refer to help topic 3 in this case:Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart If you have a problem again, scroll the chart to the very end of the chart, and provide an image of the chart following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image And just briefly tell us what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-31 20:53:29
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