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Date/Time: Wed, 08 May 2024 03:18:45 +0000



Post From: Bid-Ask Volume Data Error

[2019-01-16 20:59:06]
Sierra Chart Engineering - Posts: 104368
We want to know if you are still getting these exceptions in the Message Log:
GAIN Capital FAST Data socket (2) | Caught an unhandled exception from the owner OnBufferedSocketReceivedData in c_BufferedSocket2::OnReceivedDataFromCore | 2019-01-11 16:26:08 *

Or messages like this:
GAIN Capital FAST Data: No template with ID 103730. | 2019-01-11 16:26:08 *

We are going to add improved logging to try to isolate the problem but really we need to be able to detect a decoding error. This is why we want to know if these occur at the time you see a problem with invalid values.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-16 20:59:29