Home >> Support Board

Support Board

Date/Time: Thu, 25 Apr 2024 07:34:29 +0000

How to Post a Message for Support

Post From: CTS Feed Stalling on CL

[2019-01-11 22:29:04] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
2. I can subscribe to the SCRT feed and still have it function through TST and either CTS or Rithmic connection. This will improve overall connection without the lag of CTS or order functioning issues of Rithmic. Yes there should be no problem with this but just make sure you connect once a month to your CQG account as explained here to authorize the CME data: Sierra Chart Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees What is so awful about the situation is we have our own stable reliable trade simulation environment which can be used by Top Step Trader but due to CME exchange fee issues, it becomes cost prohibitive. But we are going to raise this issue with the CME soon. But actually thinking about this because you are going to be using the Sierra Chart Exchange Data Feed and have a funded account you can use this system. Should we set you up an account on it? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-12 01:32:49