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Date/Time: Tue, 23 Apr 2024 11:41:15 +0000



Post From: Stock option format for IB feed?

[2019-01-11 21:59:22]
Sierra Chart Engineering - Posts: 104368
This is what we were afraid of. We are getting this error:
Message from IB: Error validating request:-'cq' : cause - Invalid security type - . IB Error Code: 321. Request ID: 1000001. | 2019-01-11 16:05:49

For stocks you will need to manually specify the options. Refer to:
Interactive Brokers Symbols: Options Format

In regards to futures, make sure you select a very specific futures contract month and year. And let us know what the symbol is and we will test.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing