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Date/Time: Tue, 28 May 2024 04:32:01 +0000



Post From: Not able to get Exchange Data after performing the monthly login

[2019-01-03 02:55:16]
Sierra Chart Engineering - Posts: 104368
The problem is you are using the wrong symbols. For example, you cannot use a CQG symbol like this: F.US.RTYH19. Refer to help topic 1.3:
Data/Trading Service Connection and Symbol Issues: 1.3. Symbols
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing