Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 19 May 2024 15:52:11 +0000
Post From: Bid-Ask Volume Data Error
| [2018-12-31 19:26:27] |
| |
|
Okay but the problem is why is it that other users are not affected. That is not for you to answer but that would seem to tell us, that it might be an issue on the Gain Capital side with encoding that is just affecting you. We have been using FAST with Gain Capital for years now without anything like this so why now is there a problem. Anyway we are going to monitor for this and then we will run this issue by them if we do not notice it ourselves and see what they say. But the problem with FAST is that there is a huge amount of complexity involved in encoding and decoding and if there is some little problem it could be very hard for either of us to know what it is. This is the reason why the CME when they were using FAST, they were not using the mathematical operators and they eventually abandoned it years ago. It is just too complex of a protocol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-31 19:26:34
|