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Date/Time: Mon, 22 Apr 2024 22:06:29 +0000



Post From: Endless Message Log 'Warning'

[2013-04-11 16:30:09]
Traveller - Posts: 2
Hi Sierra Support,

I am wondering if you see the Irony in this?

I pay money to Sierra charts to use the latest software you have available. Yet if I have to continually update my indicators (at further expense) to make use of the latest software then this is not considered 'due client care' on your behalf.

Your advice is to either go back to a previous version, stop using the studies or pay further money to keep current with your software updates.... Does this really sit will with the management within Sierra charts? In my mind a user bringing studies that have worked prior should not have to continually update to stay current with the changes you make.

Lets put it in context.... I lease a car from a dealer, whom then make changes to the car (reliability, safety, user friendliness etc etc), I then as a user have to update my stereo, speaker system (whatever) so that now I can listen to music again?

Regards
Date Time Of Last Edit: 2013-04-11 16:31:17