Support Board

Date/Time: Sun, 19 May 2024 12:01:47 +0000

Post From: Connection error: Username or Password is incorrect.

[2018-12-12 19:48:50] Link To Thread - Link To Post [Go To First Post]
SierraFan - Posts: 84
No disrespect intended : I did tell you the firm(Cunningham Commodities/895). Sierra Charts platform will not start up with the username and password I created 8/23/2018 because of connection error. When I connect to data feed I get this message. Since you mentioned CTS account (Cunningham) being able to trade live through sierra has never worked. CTS says it on your end and Sierra says its on CTS end. I gave up on that along time ago. Today for the first time since having sierra charts icon on my desktop (8/23/2018) when I click on the sierra icon and the charts open up. I have the red box which means not connected to data, I go to file and connect to data and then I get the message connection error.