Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 11:19:41 +0000



Post From: Connection error: Username or Password is incorrect.

[2018-12-12 19:40:09]
Sierra Chart Engineering - Posts: 104368
That error message indicates a problem related to connecting to CTS. So do you have a CTS trading account?

Since apparently you did not follow the instructions we gave you and did not tell us the firm, we just want you to follow these instructions instead:
https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing