Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 06:52:25 +0000



Post From: Rithmic (again)

[2018-12-07 18:45:17]
Sierra Chart Engineering - Posts: 104368
You need to understand we cannot be chasing after all of these damn external service problems. We are working on something new and better.

And also the long-standing issue with Rithmic where Sierra Chart was connecting to an old what they call connect point for market data for the Rithmic 01 Chicago server, has been resolved in the current version of Sierra Chart. We are using the updated connect point. We were able to find a way to patch that particular issue and work around the technical limitation we have been facing now for about a year with Rithmic.

So as we understand the reason you are interested in Rithmic has to do with even more levels of depth, and eventually we can support that as well but it just takes more development.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-12-07 18:55:47