Support Board

Date/Time: Sun, 05 May 2024 09:15:08 +0000

Post From: Several issues some before and some since recent upgrade

[2018-12-05 11:54:50] Link To Thread - Link To Post [Go To First Post]
User525774 - Posts: 3
Thank you for your response. Based upon the tone it would appear you have had a difficult time with CQG. I will follow up with my broker AMP and try to identify what options I have through them and try to evaluate how much it will cost me to use the Sierra alternative from the site references. I will review the other references you included regarding the additional issues raised - thank you for those. Regarding the confusing 'order tick count' terminology I used, in the Trade tab when you have 'show order fills' ticked, there are on screen trade range lines and text defining, amongst other things, the ticks gained or lost on each order executed. When you add up the tally of these for a session they do not match the tally as shown in the trade window attached to the chart (the trade window tally is always smaller than the on screen displayed number total). This has happened several times and is not a result of my poor calculations - cannot work out why this is happening. Thanks and regards.