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Date/Time: Wed, 15 May 2024 20:24:16 +0000



Post From: Market Data Question and Price Ladder on NG

[2018-12-03 19:38:16]
Sierra Chart Engineering - Posts: 104368
1. Yes this is correct. There is not extended market depth for natural gas provided.

2. Not sure what the problem is. If you open a new chart for that symbol do you see the price scale? You might have a problem with the Scale Increment setting:
Chart Scale and Scale Adjusting



3, 4. You do not have active the exchanges for those symbols. You need CBOT and COMEX. Would be best just to activate the CME Group exchange and just get everything.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-12-03 19:39:09