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Date/Time: Mon, 29 Apr 2024 06:44:40 +0000

Post From: Custom SCID file name corrupted on loading onto a chart

[2018-11-27 19:25:55] Link To Thread - Link To Post [Go To First Post]
Blue Brazilian - Posts: 42
I have developed a suite of programs that create several SCID files, and I share those SCID files with a number of trading colleagues. For all colleagues, except one, the SCID files work correctly and can be plotted on charts without any problem. However, for one user, when he opens an intraday chart and enters a symbol such as ABCD1, the name is automatically changed to ABCD11, or if he enters a symbol such as ABCD2 it is changed to ABCD12, and of course the chart in each case just shows an error message "symbol settings not found for current service" and remains blank. At the same time, a SCID file is produced in the Data folder for the changed name, e.g. ABCD11.scid, and it contains a header record, but no detail records. We have tried downloading a new version of Sierra and set up a new instance with nothing other than the custom SCID files in use, and get the same name change behavior. We can't see any chart settings that appear incorrect or that would potentially result in SCID file name changes. Do you have any idea what could be different on this one user's setup that would cause this problem? Thanks.