Support Board

Date/Time: Sun, 05 May 2024 17:55:42 +0000

Post From: Usage time - Free Trial.

[2018-11-18 21:25:48] Link To Thread - Link To Post [Go To First Post]
User758382 - Posts: 8
Hello, I am on a free 14 Trial I have connected to [Sc-data All Services], and I get the green light on top, however i cannot open Futures Pairs and it is not clear if they are typed in the following way ex: F.US.EPZ18 or for example with the symbol ESU8_ I loaded also a chartbook i was given by someone having these symbols F.US.EPZ18 / F.US.ENQZ18 ---- and it shows the charts with symbols in the charts, but the actual charts with all the bars and are not displaying_ Image attached If i open a new chartbook with a symbol Spx500-1 it opens it and it's fine_ I have also tried to change the symbol in the QuoteBoard, using the link to chart option, but still nothing_ Pls could an engineer take a look at my account to see if i am properly connected, and also what is the right way to place symbols? I am only contacting the Support Board after spending some times doing a few trials to get it right. Thank you for assistance .


Charts not displaying _send_2.jpg / V - Attached On 2018-11-18 21:15:56 UTC - Size: 302.4 KB - 311 views