Support Board

Date/Time: Sat, 20 Apr 2024 04:56:11 +0000

Post From: NYMEX Data Issue

[2018-11-16 02:19:48] Link To Thread - Link To Post [Go To First Post]
porcupine - Posts: 40
Support, I'm connected to SC historical and real-time data and I have activated and paid for Nymex data. However, I don't seem to be able to get data from symbols (futures) that are traded on Nymex. Whenever I open a chart, it says downloading historical data, completes the download, but the chart is empty/no data. I've tried Global Settings > Symbol Settings > Update from Server, then disconnecting and reconnecting but it didn't resolve the issue. Thank you.