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Date/Time: Sun, 12 May 2024 20:14:16 +0000



Post From: No CME Group futures data

[2018-11-08 23:43:23]
Sierra Chart Engineering - Posts: 104368
We have heard from Barchart about this. They had a network outage with the CME B feeds. One of our servers uses the A feeds and the other server uses the B feeds. However, on the server which is meant to use the A feeds some of the channels were using the B feeds.

For example, the channel that carries the ES data. So some symbols like the ES were affected on both servers.

This has now been corrected.

There are the A and B feed so if one goes down, the other one is available.

The reason we do not use both feeds at the same time on both of servers is that it doubles the bandwidth and introduces packet loss and we want to eliminate that type of condition.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing