Login Page - Create Account

Support Board


Date/Time: Sun, 12 May 2024 01:35:02 +0000



Post From: disconnecting from IB

[2018-11-08 09:41:42]
Sierra Chart Engineering - Posts: 104368
These are the problems:


This symbol format is not valid. It is incomplete:
Subscribing to market data for symbol WCP-OPT-20181116-8-C for trade position profit/loss. | 2018-11-07 15:48:20
Interactive Brokers | Starting real-time market data updates for: WCP-OPT-20181116-8-C. ID: 250 | 2018-11-07 15:48:20
Interactive Brokers | Subscribing to Symbol: (Using local symbol), SecurityType: OPT, Expiration: , Exchange: 20181116, Primary Exchange: , Currency: 8, Multiplier: C, CallPut: , Strike: , LocalSymbol: WCP, TradingClass: | 2018-11-07 15:48:20

It causes an error like this:

Message from IB: Error validating request:-'bN' : cause - Currency 35 is not allowed. IB Error Code: 321. Request ID: 3. Symbol: AA-OPT-20181109-35-C. | 2018-11-07 15:48:20

We will fix this from our side. We will have a new release out in a day or two.

You are also tracking too many symbols:
Message from IB: Max rate of messages per second has been exceeded:max=50 rec=731 (1). IB Error Code: 100. Request ID: 1. Symbol: ES-201812-GLOBEX. | 2018-11-07 15:48:20
Maybe this relates to Sierra Chart subscribing to data for the profit/loss calculations.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-11-08 09:42:51