Support Board

Date/Time: Sun, 19 May 2024 03:48:12 +0000

Post From: Issues with historical data

[2018-11-07 14:36:43] Link To Thread - Link To Post [Go To First Post]
User470516 - Posts: 78
Dear SC Team, I have the following issues, re data of the DAX future contract (currently DYZ18, EUREX): 1- I have tick data from 2013-01-04 on the main instance. However, on the sub instance I cannot get any data (even whiout requiring Ask/Bid Volume) prior to 2015-06-19. There is an error mesage in the LOG: "Error: no data for read". I have read again the documentation on "Using DTC Server for Data and Trading in Another Sierra Chart Instance" but everything seems all right. Would you have any suggestions to solve this? 2- On the main instance I can download '1 mn' data from 2009/09/17 but when I install any SC's study, the study disappears with the following message in the LOG: Encountered an out of memory condition when calling study function. Sometimes it is a CountDown Timer error with an out of memory condition. I have an i7 4Core CPU 32Go RAM 1To SSD Drive and Sierra Chart Package5 for data. Thank you for your support. Regards, Laurent